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Warehouse Manager

Wagner Logistics, a Top 50 Third Party Logistics company providing supply chain services including distribution center management, warehousing, transportation, order fulfillment, product assembly, and packaging is seeking a Warehouse Manager for our customer's?dedicated food-grade warehouse in Ravenna, OH.?


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Our excellent benefit package includes:


????????? Family health, dental & vision plans


????????? 401k retirement plan with company match


????????? Company provided life insurance, STD & LTD coverage


????????? Flexible spending accounts


????????? Paid Time off



As the Warehouse Manager, reporting to the Director of Operations, you will be responsible for the overall P&L performance of the warehouse, including Customer Relationship Management, Customer Service, and Warehouse Operations.



REPORTING RELATIONSHIPS


Reports to:??????? Director of Operations


Supervises:?????? Customer Service Clerical & Warehouse Staff



JOB SUMMARY



The Warehouse Manager is responsible for the overall performance of the warehouse including financials, operations, safety, customer service, office operations, security and regulatory compliance.? The Warehouse Manager plans, organizes, directs, and controls all warehouse activities.? The selection, professional development, and motivation of all personnel are key responsibilities.? The Warehouse Manager assists senior management in establishing performance objectives and strategic planning.? The Warehouse Manager is accountable for achieving prescribed company objectives regarding customer service, safety, quality assurance, cost control, inventory control, productivity, security, profit, and return on investments.


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ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.


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Communications


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Interact with Senior Management, Corporate Staff, Safety personnel, IT and Engineering personnel, Logistics Management, Sales & Marketing personnel, Equipment and Facility Maintenance personnel. Maintain regular contact with customers.? Hold management and staff meetings to organize warehouse activities.? Participate in local trade, professional, and civic associations as a representative of the company.


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Operations


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Ensure the development and enforcement of systems and procedures for operating and managing warehouse facilities, material handling & transportation equipment, and human resources.? Plan, direct, and implement warehouse operations and administrative support to meet prescribed productivity and service goals.? Aggressively promote safe work habits and processes necessary to prevent personal injuries or accidents resulting in damage to property or merchandise.? Ensure that all company activities and operations are carried out in compliance with federal, state, and local regulations and laws governing business operations.


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Personnel Management


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Direct the activities of the warehouse team to achieve prescribed objectives.? Apply effective communication and motivational techniques and create programs to supervise, counsel, and discipline subordinates.? Assist Human Resources in creating programs for hiring, training and professional development.? Recommend promotions, wage increases or terminations.? Create and sustain a good place to work culture.


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Information Technology


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Assist VP of IT to ensure the implementation of warehouse management information systems necessary to meet company and customer objectives and to facilitate the efficient operation of warehouse facilities.? Maintain a working knowledge of company and customers warehouse management information systems.


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Customer Service


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Oversee the establishment of customer service standards for all accounts and the communication of these standards to personnel.? Assure that customers receive the required level of service and quality.? Maintain appropriate contact with customers and respond to requests as necessary.


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Marketing & Sales


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Work closely with senior management and corporate sales personnel in achieving sales objectives. Participate in company marketing and sales efforts, including planning new account strategies, developing and quoting rates, and local networking.


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Budgeting


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Develop and recommend an annual operating budget.? Develop and manage a system of controls to ensure that service levels and operational performance goals are met within prescribed cost, revenue, and profit parameters.? Negotiate best value with vendors for services and supplies.? Work with corporate accounting to ensure preparation of accurate Profit and Loss Statements and Customer Profitability Reports.? Ensure accounts achieve predetermined profit standards.


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Equipment & Facilities


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Develop and enforce suitable programs for maintaining company standards of equipment and facility maintenance, housekeeping, and safety.? Ensure strict compliance with the company security policies and procedures designed to protect the wellbeing of employees, visitors, merchandise, equipment and property.? Monitor equipment usage and submit the necessary justification for additional or replacement equipment required for an efficient and cost-effective operation.




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