IT Technical Specialist at Parker Hannifin in Ravenna, OH
Provide user support and maintenance of existing IT infrastructure in support of divisional and plant strategic operational objectives while researching and implementing new technologies. o Supports Division Information Technology department objectives. o Maintains existing plant systems. Correct known issues and enhance current functionality as requested by users. Develop specifications to support enhancements to existing systems. o Research and present new technologies that will enhance productivity and ease of use. o Provides user support in the areas of software development, troubleshooting of desktop and laptop computers, training on standard business applications and fine-tuning and configuration of computers and networks. o Support a variety of applications including Shop Floor Control, Bar Coding Equipment, Work stations and Window based servers. o Maintain effective communication with supervisor, plant manager, and other employees. o Be cost effective within the operating budget established for these functions. o Maintain safety requirements and promote safety practices. o Maintain quality standards. 1. Education o BS degree in Computer Science or other IT related degree required. o Technical certifications such as A
or MCSE are a plus. 2. Experience o Individuals with 2-5 years of experience in a manufacturing environment and 5-10
years of IT infrastructure experience (or equivalent) preferred. 3. Computer Skills o Strong computer skills required to efficiently utilize Office 365 - Microsoft Word, Excel, Power Point, etc. o Working knowledge of Microsoft Windows operating systems. o Knowledge of Network architectures. o PC installation, configuring and troubleshooting o LAN / WAN support o Help Desk support o Active Directory & SCCM o Software & hardware support (PC, laptop, server, printers, tablets, thin clients, mobile devices, CISCO switches, etc.) o Work experience with VMware or Hyper-V virtualization technologies o SQL Database administration o VDI (virtual desktop) 2-5 years' experience o Wireless controller & access point support o Terminal services experience utilizing thin clients o OT and/or IoT experience is a plus o Familiarity with Backup and Disaster Recovery procedures o Familiarity with Android OS o Note - programming/coding is not a requirement for this position. 4. Travel Requirement o Some overnight travel may be required to support 6 plant locations. 5. Personal Skills o Able to effectively communicate and build strong relationships with all employees and vendors. o Must have a strong customer service focus both internal and external. o Strong written and oral skills to gather information and convey solutions. o Maintain effective communication with supervisor, plant manager, and other employees. o Time & Project Management Skills. o Self-motivated o Ability to work individually and with a team
Salary Range:
$80K -- $100K
Minimum Qualification
Technical SupportEstimated Salary: $20 to $28 per hour based on qualifications.
or MCSE are a plus. 2. Experience o Individuals with 2-5 years of experience in a manufacturing environment and 5-10
years of IT infrastructure experience (or equivalent) preferred. 3. Computer Skills o Strong computer skills required to efficiently utilize Office 365 - Microsoft Word, Excel, Power Point, etc. o Working knowledge of Microsoft Windows operating systems. o Knowledge of Network architectures. o PC installation, configuring and troubleshooting o LAN / WAN support o Help Desk support o Active Directory & SCCM o Software & hardware support (PC, laptop, server, printers, tablets, thin clients, mobile devices, CISCO switches, etc.) o Work experience with VMware or Hyper-V virtualization technologies o SQL Database administration o VDI (virtual desktop) 2-5 years' experience o Wireless controller & access point support o Terminal services experience utilizing thin clients o OT and/or IoT experience is a plus o Familiarity with Backup and Disaster Recovery procedures o Familiarity with Android OS o Note - programming/coding is not a requirement for this position. 4. Travel Requirement o Some overnight travel may be required to support 6 plant locations. 5. Personal Skills o Able to effectively communicate and build strong relationships with all employees and vendors. o Must have a strong customer service focus both internal and external. o Strong written and oral skills to gather information and convey solutions. o Maintain effective communication with supervisor, plant manager, and other employees. o Time & Project Management Skills. o Self-motivated o Ability to work individually and with a team
Salary Range:
$80K -- $100K
Minimum Qualification
Technical SupportEstimated Salary: $20 to $28 per hour based on qualifications.
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